Shipping Policy

At Silvat House, we’re committed to delivering your favorite fashion picks safely and swiftly. Please read our shipping policy carefully to understand how and when your order will arrive.

1. Shipping Locations

We currently ship across [India].

If your location is not serviceable, our team will contact you after the order is placed.

2. Shipping Charges

  • Standard Shipping: (Free)

  • Express Shipping (Optional): ₹[Z]

Shipping charges (if applicable) will be displayed at checkout before payment.

3. Order Processing Time

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

4. Delivery Timeframe

  • Standard Delivery: 4–7 business days (depending on location)

  • Express Delivery: 1–3 business days (in selected areas)

Please note: delivery times may vary based on factors like product availability, shipping location, and courier partner efficiency.

5. Tracking Your Order

Once your order is shipped, you will receive an email and/or SMS with your tracking number and courier partner details.

You can also track your order from the “Track Orders” section on our website.

6. Delays or Issues

While we aim for timely delivery, there may be delays due to:

  • Weather conditions

  • Public holidays

  • High order volumes during sales or festive seasons

  • Unexpected courier delays

We will keep you informed in case of significant delays.

7. Address & Contact Info

Please ensure your shipping address and phone number are accurate at checkout. We are not responsible for failed deliveries due to incorrect or incomplete addresses.

8. Undelivered Packages

If an order is returned to us due to non-delivery, we will reach out to you. Re-shipping may incur additional charges.

9. Need Help?

For any questions or assistance regarding your shipment:

Email: [housesilvat@gmail.com]
Phone: [+91 9170047111]