Privacy Policy

Silvat House (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines the types of information we may collect from you or that you may provide when you visit our website www.silvathouse.com or interact with us offline, and how we use, share, and safeguard that information.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with us—such as when you make a reservation, sign up for updates, or contact us—we may collect:

  • Full name

  • Email address

  • Phone number

  • Payment details (processed securely via third-party services)

  • Identification documents (if required for check-in)

b. Non-Personal Information

This includes information about your device and usage patterns, such as:

  • IP address

  • Browser type

  • Operating system

  • Referring website

  • Time and date of access

c. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance user experience, remember your preferences, and understand how visitors use our site.

2. How We Use Your Information

We use the information we collect to:

  • Process bookings and payments

  • Communicate with you regarding your stay or inquiry

  • Send updates, promotions, or newsletters (with your consent)

  • Improve our website and customer experience

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Trusted third-party service providers who help us operate our business (e.g., payment processors, hosting providers)

  • Legal authorities when required by law or to protect our rights

4. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to data processing

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at housesilvat@gmail.com

6. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of such websites.

8. Children’s Privacy

Silvat House does not knowingly collect personal information from children under the age of 16. If we become aware that such information has been collected, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this policy occasionally. When we do, we will revise the “Effective Date” at the top. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Silvat House
Email: [housesilvat@gmail.com]
Phone: [+91 9170047111]